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  • Inventive and intriguing VIP Club offer

  • Horse racing punters have access to a huge range of other sports, games and live casino features

  • Excellent user interface on website and app enables you to place bets quickly and easily

T&Cs Apply

18+ only. Customers will be awarded £15 in free bets And £15 in free spins for casino and vegas. New customers only. Freebets valid for 3 days Free spins valid for 30 days. T&cs apply

Full T&C's apply
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Martin Booth
By Martin Booth  
Updated: 15 July 2021 10:00 am
A lifelong sports fan, Martin has spent his working life as a sports journalist, a copywriter and in various roles in the betting industry. This has given him extensive insight into how betting works, from both sides of the eternal battle between punter and layer.

In this review


It’s not unusual for online sportsbooks to offer membership of a VIP Club to their most regular customers. This is an ideal way for a bookmaker to generate increased customer loyalty by making punters feel special and part of a privileged inner circle. NetBet has, however, an unconventional way of deciding who may, or may not, be members of its VIP club. If you would like to join, you need to send an email to explaining why you deserve to be one of the members.

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NetBet online punters on horse racing and other sports who do become VIP members get privileges including fast-track deposits and withdrawals, and exclusive bonuses and gifts. You could even be invited to attend top sporting events. So, get emailing. NetBet is an operator with an international reach. Based in Malta, it carries odds on a wide range of sports and there is a strong focus on casino games, including slots and live casino.

Given the global audience to which NetBet appeals, it’s no surprise that the default odds format is American, though there is a toggle on the website to switch simply to fractional or decimal. NetBet horse racing enthusiasts will find racecards for all meetings in UK and Ireland clearly and cleanly presented. The process of selecting your horse and placing your wager could not be simpler on both website and app.

However, there is no live streaming, or Best Odds Guaranteed, form analysis or daily offers on horse racing. And the only overseas meetings covered are those in South Africa. The sign-up offer for sports betting customers is a generous one; you receive a welcome bonus of £30 in free bets and spins when you register and place your first bet. However, to take advantage of this offer (which isn’t available to those who deposit via Neteller, Skrill or PayPal), you need to deposit at least £30 and that first wager must be worth £30 – which could be considered to be on the high side for the casual punter.

NetBet Pros And Cons

  • Inventive VIP offer for regular customers that rewards loyalty

  • Fast-track deposits and withdrawals

  • Potential invitations to top sporting events

  • Generous sign-up offer

  • No live streaming of races

  • No Best Odds Guaranteed

NetBet Free Bets and Bonus Codes

New customers can take advantage of a NetBet free bet when they sign up. The welcome bonus on offer to sports betting customers is £30 in free bets and spins - £15 on each. To qualify for the bonus, you need to deposit at least £30 in your account. Your first bet, on any sport, must be a single bet of at least £30. If your free £15 sports bet wins, you will be able to withdraw the return – but your free stake will not be part of your payout.

T&Cs Apply

18+ only. Customers will be awarded £15 in free bets And £15 in free spins for casino and vegas. New customers only. Freebets valid for 3 days Free spins valid for 30 days. T&cs apply

Full T&C's apply
Get offer

NetBet App

The app is simply excellent from a user experience perspective. It’s easy to sign in and extremely easy to navigate. You are in no doubt that this is an app dedicated purely to sports betting. The navigation bars take you only from sport to sport. Obviously, this is because there is a separate app for NetBet’s enormous casino and gaming offering, but it’s still heartening that you don’t have to scroll past numerous non-sporting tabs to get to the markets you really want.

Once there, making your selection, placing it on your bet slip and staking your bet is a very simple process. One slight complication is that the default odds format on the app is American odds – and unlike on the website, the option to switch to fractional or decimal is not easy to find. (To do this - tap the “Sports” button at the bottom left of your home screen and your settings are accessed via the cog symbol there).

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NetBet In Play Betting and Cash Out

NetBet online customers can take advantage of in-play betting on a broad range of sports. Technological innovation in recent years now mean sportsbooks can update odds instantly, which allows betting to continue once an event is under way.

A close relation of in-play betting is the Cash Out option. If you have a single or multiple sports bet that you believe may be about to lose, you can take advantage of this and close your bet down early before the action plays out. You can either minimise your losses or lock in a profit – NetBet will offer you a cash out sum which will, obviously, be less than you would have won if your bet was successful. You can also take advantage of the “Partial Cash Out” feature to take some money back and let a proportion of your bet ride.

NetBet Real User Feedback

It’s no surprise to find a steady flow of positive reviews from NetBet online customers on both and the App Store who have been delighted by the performance of the company’s app. “This app is essential to every sports fan,” one reviewer raved in a post at the App Store. “It’s the best way to keep up with scores and bets.”

That tone was mirrored by the customers who said: “I love it, it’s so easy to use,” and: “Love it. Best sports app out there.” Another satisfied user wrote: “Fantastic app. Easy to get your way around the software within the app. It never has any problems or freezes.” One aspect of the NetBet online service that drew particular praise was the ease with which you can take your funds out after a session of betting. “One of the fastest withdrawals I have experienced whilst betting,” reported one reviewer, while another said: “I withdrew a win on Friday and by Sunday morning it was in my account.”

The quality of NetBet’s customer service – which includes a WhatsApp facility – was also a source of satisfaction. “Really excellent experience, good and helpful live chat, and also WhatsApp if needed,” said one review.

Love this app. Information it provides is invaluable. Great for tracking and organising your action as well.
Diego Rogahn, App Store review
In my experience Netbet have been very transparent throughout and its been a 100% positive experience to date. The interface and customer service has been excellent.
Bentley, Bookmaker Advisor review

NetBet Security

NetBet is licensed by both the UK Gambling Commission and the Malta Gaming Authority, where the company is registered. At the end of 2016, it also became the first licensed online casino in the UK to accept Bitcoin as one of its selected payment methods.

The company declares that its priority for customers is to be “secure, transparent and trustworthy”. Users can also go through an additional verification process, providing more details in return for faster withdrawals, no deposit limits, more attractive bonuses and a bunch of other offers.

For more information, head to their site here.

NetBet Customer Service Checklist

Year Founded: 2001
Telephone Number: 0203 608 6024
Email: Form in Help Centre on site
Live Chat:
High Street Shops:
Banking Options: Debit card, PayPal, PaySafeCard, Skrill, Neteller, Bank transfer

NetBet FAQs

Who owns NetBet?

NetBet is owned by NetBet Enterprises Ltd, a company with its HQ in Malta and offices in the UK.

Is NetBet safe?

Yes, it is. There are numerous security measures in place to ensure the safety of your money and data while you are playing with NetBet online. It’s also worth noting that the company operates under the betting laws of one of the strictest jurisdictions, the Curacao Gaming Commission. .

How long do NetBet withdrawals take?

There are only two options available for withdrawals for customers based in the UK – wire transfer and Trustly instant banking. Depending on your banking method with the firm, you should receive your funds within between two and four days.

How do you claim your free bet on NetBet?

The process of claiming your NetBet free bet is straightforward. Once you register as a customer you will receive a prompt to take advantage of your welcome offer – choose the one that suits your betting appetites. If you need to use an offer code, use the code MAXNET.

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