Review
Extremely classy, stylish, attractive visuals on both the website and the app
Brings the atmosphere of a high-end casino to sports betting
Form guides and live video streaming available for all UK and Irish horse racing
Inventive double-the-odds sign-up offer for new sportsbook customers
Max £10 bet. New members only. Paid in cash. Full Terms apply.
Full T&C's apply
Grosvenor’s sports betting service launched as recently as 2016 – but the experience of betting on its website and app suggests that these guys catch on very quickly indeed. Grosvenor is, of course, a leading name in the casino world and there is no escaping the fact that sports betting is very much an add-on to the main business of the brand. However, it’s a very well-executed enhancement to Grosvenor’s offering to its customers.
The graphics and layout are cool and stylish and the functionality of both website and app is excellent. However, the sports betting home page is a sub-section of the Grosvenor Casinos home page and the tab is the fifth you come to on the top navigation bar.
It’s also slightly jarring that when you open this page, you come to a lengthy written guide to sports betting. This is clearly aimed at visitors from the casino pages who pop their head round the door to see what the fuss is about. The Grosvenor on-line sign-in process is extremely efficient, but please be careful when the first pop-up offer appears – deposit £20 and play with £50. This is aimed at casino customers.
The sports-related Grosvenor free bet is a very good one when it arrives, though. You can double your odds on your first wager of up to £10 and it’s extremely easy to take advantage of this when you add to your first bet slip. And when you get to the Grosvenor horse racing betting offering, it’s impressive. As well as all the action from the UK and Ireland, you can bet here on racing from France, the USA, Australia, South Africa and more.
There’s a toggle on each race to bring up a full Timeform guide to each horse, in addition to ratings and a summary with a selection for each race. Live streaming is available on all UK and Irish racing, though not from further afield. The app can be a little sluggish, but the same level of detail is here for Grosvenor horse betting customers – though you have to access the racing markets through the menu rather than directly from the sport home page. Overall, this is an object lesson in how a big casino brand can efficiently and impressively expand its offering to include sports betting.
Creative double odds sign-up offer
Live streaming of races is higher quality than most
Offers full Timeform guide for each horse
App is aimed at casino players
The Grosvenor free bet offer for new customers is an inventive one. Place your first bet of up to £10 and the odds on your selection will be instantly doubled. You don’t need a bonus code, and there are plenty of messages and prompts to ensure you can take advantage of the bonus. If you choose a horse at 4/1, with a simple click your selection is suddenly going off at 8/1. You get the winnings, but not the stake, if the runner in question obliges. However, it’s essential that you don’t pounce on the first pop-up message relating to free bets; the opportunity to stake £20 and bet with £50 is strictly aimed at casino customers.
Max £10 bet. New members only. Paid in cash. Full Terms apply.
Full T&C's applyThe good news for Grosvenor horse racing betting enthusiasts is that once you have made your selection in any UK or Irish race, you can watch how it performs on a live video stream embedded in the site. The stream can be a little temperamental at times, but this is an excellent facility to offer to punters. As things stand, this service does not extend to racing in any other territory, or to any other sport. The only qualification is that you must have a bet of at least £1 on the race in question to be able to watch it.
It’s great to see that Grosvenor online racing fans can take advantage of Best Odds Guaranteed (BOG). This covers only win and each-way bets placed on the day of the race at any meeting in the UK or Ireland. This is a facility that gives punters tremendous security and peace of mind. If you back a horse at 3/1 and its odds then lengthen and it wins at 6/1, you will be paid out at the longer odds. At the same time, if the horse’s odds come in and it wins at 6/4, you will receive a payout based on the 3/1 that applied when you placed your bet.
Max £10 bet. New members only. Paid in cash. Full Terms apply.
Full T&C's applyHorse racing markets have to be accessed through the app menu, but once you are there the service is excellent. Racecards are presented with the same classy look and feel as they are on the site. The first screen you come to charts the next few races off, making it easy to find your bet if you are in a hurry. The same in-depth analysis is available, with Timeform assessments of each horse and an overall verdict on each race. Placing a bet on the app is a smooth process, with a pop-up bet slip that includes a reminder of Best Odds Guaranteed.
Live streaming is also available on the app and the quality and reliability of the video are slightly higher than those on the website. This is a seriously impressive offering for such a new entrant to the sports betting market. With a few slight adjustments and additions, the Grosvenor app will be able to stand comparison with the mobile package offered by far more established operators.
In-play betting is a key offering for the modern sportsbook. The ability to update odds instantly has added hugely to the appeal of betting for punters, and Grosvenor offers live betting on a wide range of sports, enabling bettors to back a horse even after the race has started.
Cash Out is another feature that gives Grosvenor online customers greater control over the destiny of their bets in selected events. If you have a single bet or an acca, and fear that it is not going to be successful, the sportsbook will offer you the option to cash out early. The amount offered will be less than your potential winnings, but you will be able to limit your losses – and possibly lock in a profit on your original stake.
It’s not hard to find positive reviews on both bookmakeradvisor.com and the App Store from people who have clearly enjoyed their Grosvenor online betting experience. The website attracts plenty of plaudits. “Good site, clean, clear and professional,” is one verdict on bookmakeradvisor.com, while another praises the “fast payouts”.
“Great layout, great offers, great promotions, feels very now,” is the opinion of one visitor who has noticed the fresh and contemporary feel of Grosvenor’s venture into sports betting. It’s easy to forget that the sports betting service has been in operation only since 2016. But the customer service and trustworthiness of the site comes in for praise: “They always stick by their offers and their customer service is excellent,” is one very positive opinion.
Many of those who reviewed the app at the App Store were glowing in their approval. “Extensive markets and competitive odds make Grosvenor a pleasure to use,” noted one user. One reviewer commented: “The user interface is great with clear colours and easy-to-follow menus. They offer very competitive odds and have good promotions such as free bets etc. From a betting angle this app deserves five stars.”
Grosvenor Sports state that they “protect your account with market-leading security technology so we're one of the safest online casino sites to play on.” The company also declares, as you would expect, that they never sell or rent customer details. Grosvenor also takes full technical and organisational precautions to ensure their customers don’t have their personal information lost or misused. All the appropriate safeguards and data protection are in place.
For more information on security, head to the security section on their website, here.
Year Founded: 2016
Telephone Number: 0800 083 1990
Email: support@grosvenorcasinos.com
Live Chat:
High Street Shops: No
Banking Options: Debit card, bank transfer, Neteller, Skrill, PaySafeCard
How do I view my bets on Grosvenor?
Grosvenor horse racing betting customers can view their bets easily on both the app and the website. Once you have placed a wager, you can find it in the “My Open Bets” section towards the top of the home screen on your mobile and to the right of the home page on desktop.
Who owns Grosvenor?
Grosvenor Sports is part of the Grosvenor Casinos operation, which was set up in 1970 and is one of the UK’s best-known casino brands. Grosvenor Casinos is owned by the Rank Group, which controls several brands in the casino, bingo and online gaming and betting industries.
Is Grosvenor safe?
Yes. Grosvenor Sports can draw on its parent organisation’s long experience in the casino space to operate the highest levels of financial security. All transactions are processed securely, while Grosvenor online clients’ personal information is protected by software that keeps it away from malicious third parties.
How long do Grosvenor withdrawals take?
This depends on the banking and payment methods you use when betting with Grosvenor Sports. Once you decide to withdraw your funds, they should be cleared into your account within three or four working days.
